This Global Privacy Statement ("Privacy Statement") explains how Next Lab Studio ("we," "our," "us," or "Next Lab") processes your personal data when you browse or use our website, or interact professionally with us — including submitting an enquiry, booking a consultation, or otherwise communicating or dealing with us.
This Privacy Statement explains how Next Lab Studio processes your personal data when you:
Whether you are in Europe, Central Asia, or any other region where we operate, our approach to data protection and privacy is the same.
It is important that you read this Privacy Statement together with any other notices or policies we may provide on specific occasions when we are collecting or processing your personal data, so that you are fully aware of how and why we are using it. This Privacy Statement supplements such other notices and is not intended to override them.
When you access and use our website either as a visitor, business prospect, or client, Next Lab Studio is the data controller — meaning we determine the purposes for which, and the manner in which, your personal data is processed.
We recognize that the processing of personal data has important implications for us as well as for the individuals whose personal data we process. In order to make sure you are aware and informed of how we handle personal data properly at Next Lab, we have adopted this Privacy Statement to ensure privacy compliance.
In some cases, different or additional notices about our data collection and processing practices may be provided and apply to our processing of certain personal information — for example, if you as a prospect become a client where data processing is involved.
Personal data includes any information relating to an identified or identifiable natural person. It does not include data that cannot be linked to an individual (anonymous data).
Next Lab does not ordinarily process special categories of personal data (such as race or ethnicity, health data, or biometric data) and shall only do so if it can rely on a valid legal basis under applicable law.
Please see below which categories of personal data we process through your use of our website or via Professional Interactions:
We may also process and use aggregate, anonymous, and de-identified data in order to assess, improve, and develop our website and services, or for similar research and analytics purposes. These data are not subject to the restrictions in this Privacy Statement, provided they cannot identify a particular individual.
We use different methods to collect and process personal data, including through the channels set out below.
By filling in forms on our website, or contacting us by email or telephone, you may give us personal data in relation to your enquiry. We use this information to respond to your enquiry and provide you with information about our services, including replying to your message or sending you information you have requested. We may also process enquiries to take steps you ask of us with a view to entering into a service agreement.
You are under no obligation to provide us with any details, but if you don't provide all relevant information, we may not be able to help you.
We might use your information to send you marketing emails where you have opted in, and where applicable in accordance with our legitimate interests, about our services or events which are similar or related to those which you have previously received. If you would like to be removed from this mailing list, please contact us at contact@nextlabdigital.com or click unsubscribe at the bottom of any marketing email.
If you send us messages or otherwise communicate with us, we may process personal data included in your communications in order to respond to you and maintain our professional relationship.
Our website uses cookies and other mechanisms to collect log and analytical information — such as your IP address — to help analyze how visitors use the site and to compile statistical reports on website activity. This information is used to understand how visitors use our website and to improve it. This information is not used to develop a personal profile of you and is aggregated and stored anonymously.
Cookie preferences can be changed via your browser settings; however, disabling certain non-essential cookies may prevent you from taking full advantage of our website.
We will only process your personal data when we have a valid legal basis. We use your personal data in the following circumstances:
We may process your personal data for more than one legal basis depending on the specific purpose. Please contact us at contact@nextlabdigital.com if you need details about the specific legal basis we are relying on.
Your personal data may be used and shared within our organization. We keep your information confidential but may share it with trusted service providers and business partners where necessary. We may also disclose it to our suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Statement, provided that they do not make independent use of the information and have agreed to adhere to the rules set out in this statement.
In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise, or defend our legal rights.
If we are involved in a merger, acquisition, or sale of all or a portion of our business or assets, the information we hold may be included as part of that sale, in which case you will be notified via email and/or a notice on our website of any changes in ownership or use of your information.
Except as provided above, we will not provide your information to third parties.
We do not use our website to knowingly solicit data from or market to children under the age of 16. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us at contact@nextlabdigital.com. We will delete such information within a reasonable time.
We will take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data. Our website is hosted on a platform with adequate security measures and stores your data securely. However, no method of transmission over the internet or electronic storage is completely secure — we cannot guarantee that unauthorized third parties will never be able to defeat our security measures. You acknowledge that you provide your personal information at your own risk.
Where we transfer your data to countries outside your region of residence, we ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Statement. If you would like to find out more about these safeguards, please contact us at contact@nextlabdigital.com.
We will hold your personal information on our systems for as long as is necessary for the relevant purpose for which the personal data was originally collected. The retention period depends on:
For client project data, we typically retain records for up to five years following project completion. For enquiry data where no engagement follows, we retain information for up to twelve months.
You have the following rights over the way we process personal data relating to you:
We aim to comply without undue delay, and within one calendar month at the latest. Please send your requests to contact@nextlabdigital.com. We may need to request specific information from you to verify your identity before processing your request.
This Privacy Statement may be updated from time to time. We will notify you of any changes by posting the new Privacy Statement here and, where feasible, letting you know by email. If you have any questions or comments about this Privacy Statement, please let us know by emailing contact@nextlabdigital.com.